Silverbirch Medical Practice, Bangor, County Down, Northern Ireland

COVID-19

The practice continues to be open and providing a service during COVID-19 but with a number of changes to enable us to ensure physical distancing and meet the changing demands on our time:

  • Please do not attend the practice in person unless asked to by a member of practice staff
  • For prescription orders preferably order online or by telephone.  If this is not possible you may leave your prescription in the black post box in the porch - do not come to the hatch to make a verbal order with a receptionist
  • Please nominate a pharmacy which we will send your prescription to for collection
  • Please allow 72 hours from ordering a prescription before it is ready for collection as our colleagues in community pharmacies are also experiencing a higher workload at present
  • When attending the practice please observe the 2m physical distancing rules - do not enter the black and yellow areas marked on the floor and do not enter the porch if another person is already there
  • If you need to contact the practice please do so by phone
  • Most consultations will be by phone
  • The doctor may ask to consult with you by video if necessary. If so they will use Zoom. You can be prepared by downloading the Zoom app onto your phone or tablet and becoming familiar with it in advance:

Further Information

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Health and Social Care for Northern Ireland
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